Terms and Conditions for Backsy.ai

**Terms of Service**

Effective Date: January 2, 2025

Welcome to Backsy.ai! By accessing or using our website, https://backsy.ai, you agree to be bound by these Terms of Service. Please read them carefully.

**1. Description of Services**  
Backsy.ai is a customer feedback aggregation and analysis platform. When purchasing a package, users can download code to create applications.

**2. Ownership of Code**  
- Users who purchase a package own the code they download.  
- Users are **not permitted** to resell the code, distribute it publicly, or create derivative works intended for resale.

**3. Refund Policy**  
Users may request a full refund within **7 days of purchase**. Refund requests must be sent to **divyanthj@gmail.com**.

**4. User Conduct**  
By using Backsy.ai, you agree **not** to:  
- Violate any applicable laws or regulations.  
- Attempt to **reverse-engineer**, modify, or hack our software.  
- Use our services for fraudulent, illegal, or abusive purposes.  
- Disrupt or interfere with the security of the platform.  

Failure to comply may result in immediate termination of access.

**5. Information We Collect**  
- **Personal Information**: Name, email address, and payment details.  
- **Non-Personal Information**: Web cookies for functionality and analytics.  

For more details, see our **Privacy Policy**: [https://backsy.ai/privacy-policy](https://backsy.ai/privacy-policy).

**6. Third-Party Services**  
Backsy.ai may integrate with **third-party services** such as payment providers and analytics tools. You acknowledge that the use of these services is subject to their respective **terms and conditions**.

**7. Intellectual Property**  
- All trademarks, branding, logos, and proprietary content remain the **exclusive property of Backsy.ai**.  
- Users **may not** use, copy, or distribute Backsy.ai's intellectual property without prior permission.

**8. Limitation of Liability**  
Backsy.ai is provided **"as-is"** without warranties of any kind.  
- We do **not** guarantee uninterrupted service or **error-free** operation.  
- We are **not liable** for any **indirect, incidental, or consequential damages** resulting from the use of our platform.

**9. Indemnification**  
You agree to **indemnify and hold harmless** Backsy.ai, its affiliates, employees, and agents from any claims, damages, or liabilities arising from:  
- Your use of the platform.  
- Any violations of these Terms.  

**10. Termination of Services**  
We reserve the right to **suspend or terminate** access to Backsy.ai **at our sole discretion**, if users:  
- Violate these Terms.  
- Engage in fraudulent or abusive activities.  

**11. Updates to the Terms**  
We may update these Terms from time to time. Users will be notified **via email** of any significant changes.

**12. Governing Law & Jurisdiction**  
These Terms are governed by the laws of **India**. Any disputes will be handled exclusively in the courts of **Bangalore, Karnataka**.

**13. Contact Information**  
If you have any questions about these Terms, please contact us at **divyanthj@gmail.com**.

**14. Public Feedback Collection**  
Backsy provides an optional feature that helps users collect publicly available feedback from third-party websites.  

- **User Responsibility:** Backsy does not verify or claim ownership over any third-party content fetched through this feature. Users are solely responsible for ensuring compliance with applicable laws and third-party terms of service.  
- **Source Attribution:** Users must properly attribute sources when using or referencing publicly collected feedback.  
- **No Automated Scraping:** This feature does not perform automated mass data scraping but retrieves publicly available information.  
- **For Internal Use Only:** Users may **not** republish, resell, or distribute fetched feedback in any manner that violates third-party intellectual property rights.  

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**15. Legal Disclaimer for Public Feedback Collection**  
By using the Kickstart Feedback feature, you acknowledge that:  

- Backsy is **not responsible** for the accuracy, legality, or reliability of third-party feedback.  
- Backsy **does not guarantee** that fetched feedback is compliant with third-party website policies.  
- Users must manually **approve and verify** all collected feedback before using it for decision-making.  
- Backsy is not liable for any legal claims, takedown requests, or disputes arising from user misuse of public feedback.  

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By continuing to use Backsy.ai, you confirm that you have read, understood, and agreed to these Terms of Service.