Turn raw feedback into actionable insights
Build exactly what your customers want — retain them forever!
Customers Hate Feedback Forms!
Traditional forms are rigid and don't ask the right questions.
📄
Hastily filled form
🧐
Miss real issues
🤔
Lose key insights
Turn raw feedback intoclear insights—instantly.
- Let users speak their mind — no structure, no pressure. Just pure, unfiltered feedback in their own words.
- Pull in real user feedback from across the web with a single click. No outreach, no waiting.
- Our AI reads through everything — short blurbs or long rants — and turns them into structured insights you can act on.
- Get a bird’s eye view of what people love, what they hate, and what they keep bringing up — all in one place.
- Say thanks with discounts, giveaways, or shoutouts — anything that makes your customers feel heard and appreciated.
- Subscription users can auto-ignore spam, emojis-only replies, and random noise. Only useful feedback gets through.
- Turn happy feedback into testimonials or scores. Show off what people are saying.
Everyone’s got opinions. You might as well use them.
Doesn’t matter if you run a restaurant, SaaS, event, or snack brand — if people are talking, Backsy helps you listen, spot patterns, and act fast.
Pricing
No more guesswork—get real insights that matter!
No-commitment
Free forever
$0
USD / month
- Unlimited max credit balance
- No subscription required
- Feedback Validation and Filtering
Starter
Perfect for small projects
$19.99
USD / month
- 2,000 credits / month
- 6,000 max credit balance
- Feedback Validation and Filtering
POPULAR
Growth
Your product is popular
$49.99
USD / month
- 6,000 credits / month
- 18,000 max credit balance
- Feedback Validation and Filtering
Large
Your product is big!
$79.99
USD / month
- 10,000 credits / month
- 30,000 max credit balance
- Feedback Validation and Filtering
Note: Each feedback item costs 1 credit to analyze
Still drowning in scattered feedback?
Without Backsy
- Make customers fill big forms
- Read 100s of lines of feedback manually
- Make wild guesses about what users want
- Sift through junk and spam feedback
- Go to 'experts' for help
With Backsy
- Casually get feedback with text or voice
- AI reads feedback for you
- AI spots what users want
- Automatically filter out junk and spam
- Be your own expert for your product
FAQ
Frequently Asked Questions
- You get a tool to collect anonymous, high-quality feedback for your product or service. Then Backsy's AI analyzes it to highlight areas you can improve — no guesswork needed.
People are more honest when their identity is hidden. Anonymity means you’ll hear the real stuff — like if your food’s too salty, they'll actually say it.
- No — to keep the insights honest and accurate, feedback can't be deleted. But don’t worry: junk is auto-filtered, so the noise stays out.
- You can collect as much feedback as you want. The more you get, the more accurate the AI insights will be.
- Nope! Just sign up, create a product, and share the feedback form link. No installation or tech skills needed.
- Absolutely! That’s the beauty of Backsy — you can collect feedback on anything from SaaS products to stand-up comedy shows. Just create a separate product for each use case and you’re good to go.
- Just sign up, create a product, share the feedback form link and you’re all set. Start collecting feedback in minutes — no setup or tech skills needed.
- Okay, get in touch via our contact form
Surveys are useless.
People already give feedback in their own words — Backsy makes sense of it so you don’t have to.