Free Review Sentiment Analyzer
Paste customer reviews, support comments, or interview notes and get a fast sentiment and theme snapshot. Use it to spot praise, friction, and the topics customers mention most.
What you get
Instant positive, mixed, and negative distribution.
Theme clustering for repeated topics like onboarding, support, pricing, and UX.
Suggested themes worth tracking more closely.
A fast summary without sorting through every comment yourself.
Paste your reviews
Put one review or comment on each line. This works well for app store reviews, support tickets, interview notes, or open-text survey responses.
Tip: the more concrete the comments are, the more obvious the repeated themes become.
Snapshot
Mixed
The batch is mixed, with clear praise and clear friction. 38% of entries read as positive and 38% read as negative. People most often praise ux clarity, reporting, and performance. The biggest watchouts are onboarding, ux clarity, and performance.
Reviews parsed
8
Up to 200 lines at a time
Overall score
52/100
Mixed
Positive
38%
3 entries
Theme coverage
100%
Entries with repeated topics
Suggested attributes
Top themes
10 recurring topicsUX Clarity
Mentioned in 3 of 8 reviews
Reporting
Mentioned in 2 of 8 reviews
Performance
Mentioned in 2 of 8 reviews
Reliability
Mentioned in 2 of 8 reviews
Onboarding
Mentioned in 2 of 8 reviews
Pricing
Mentioned in 1 of 8 reviews
Integrations
Mentioned in 1 of 8 reviews
Value
Mentioned in 1 of 8 reviews
Support
Mentioned in 1 of 8 reviews
Mobile Experience
Mentioned in 1 of 8 reviews
Review-by-review read
Love the dashboard. Reports load fast and the charts are clear.
Setup took longer than expected and onboarding was a little confusing.
Support replied quickly and actually solved the issue on the first try.
The mobile experience still feels clunky, especially during signup.
Really useful product overall. Pricing feels fair for the value.
Exports are missing a few fields, but the reporting view is great.
Need a deeper analysis?
Go beyond a quick snapshot
If you want to upload CSV exports, collect fresh feedback, or track themes over time, Backsy gives you a fuller workspace for that.