Effortless hotel guest feedback
Let guests share their experience anonymously via QR codes or widgets—text or voice, instantly transcribed for analysis.
Why guest feedback is a challenge
Lengthy surveys
Scattered online reviews
Hesitant guests
Delayed insights
Vague comments
Key Features
- Guests share text or voice feedback anonymously through a widget or page, transcribed instantly for analysis.
- Generate QR codes for feedback pages to place in rooms, on receipts, or at the front desk.
- Easily collect guest reviews and comments from travel platforms and forums with a single click.
Anonymous feedback collection
Guests share text or voice feedback anonymously through a widget or page, transcribed instantly for analysis.
Pricing
No more guesswork—get real insights that matter!
No-commitment
Free forever
$0
USD / month
- Unlimited max credit balance
- No subscription required
- Feedback Validation and Filtering
Starter
Perfect for small projects
$19.99
USD / month
- 2,000 credits / month
- 6,000 max credit balance
- Feedback Validation and Filtering
Growth
Your product is popular
$49.99
USD / month
- 6,000 credits / month
- 18,000 max credit balance
- Feedback Validation and Filtering
Large
Your product is big!
$79.99
USD / month
- 10,000 credits / month
- 30,000 max credit balance
- Feedback Validation and Filtering
Note: Each feedback item costs 1 credit to analyze
With vs Without Backsy
Without Backsy
- Low survey participation
- Manual review collection
- Incomplete feedback data
- Guest reluctance
With Backsy
- Honest guest feedback
- Quick QR code setup
- Unified in-house and online insights
- Frictionless guest input
FAQ
Frequently Asked Questions
Guests scan a QR code or use a widget to share text or voice feedback anonymously, which is instantly transcribed.
Anywhere—room key cards, in-room signage, receipts, or even at the front desk.
Backsy can source guest reviews from travel platforms, forums, and other public web sources with one click.
Yes, just generate a QR code or embed a widget, and you’re ready to collect feedback in minutes.
Elevate your hotel with guest insights
From room QR codes to online reviews, Backsy captures and transcribes guest feedback for actionable insights.
Get Started