Real retail feedback, real simple
Let customers share their thoughts anonymously via QR codes or widgets—text or voice, instantly transcribed and ready to analyze.
Why retail feedback is hard to get
Low response rates
Vague comments
Slow collection
Scattered online reviews
Hesitant customers
Key Features
- Customers share text or voice feedback anonymously through a simple widget, transcribed instantly for analysis.
- Generate QR codes for your feedback page to place on receipts, packaging, or in-store displays.
- Easily pull reviews and comments about your retail business from across the web.
Anonymous feedback widget
Customers share text or voice feedback anonymously through a simple widget, transcribed instantly for analysis.
Pricing
No more guesswork—get real insights that matter!
No-commitment
Free forever
$0
USD / month
- Unlimited max credit balance
- No subscription required
- Feedback Validation and Filtering
Starter
Perfect for small projects
$19.99
USD / month
- 2,000 credits / month
- 6,000 max credit balance
- Feedback Validation and Filtering
Growth
Your product is popular
$49.99
USD / month
- 6,000 credits / month
- 18,000 max credit balance
- Feedback Validation and Filtering
Large
Your product is big!
$79.99
USD / month
- 10,000 credits / month
- 30,000 max credit balance
- Feedback Validation and Filtering
Note: Each feedback item costs 1 credit to analyze
With vs Without Backsy
Without Backsy
- Low engagement surveys
- Manual review hunting
- Incomplete feedback data
- Customer hesitation
With Backsy
- Fast, honest feedback
- Easy QR code setup
- Unified online and in-store insights
- Anonymous customer input
FAQ
Frequently Asked Questions
They scan a QR code or use a widget to share text or voice feedback anonymously, which is transcribed instantly.
Anywhere—receipts, product packaging, store signage, or even online checkout pages.
Backsy can source reviews and comments from review platforms, forums, and other public web sources with one click.
Yes, customers can share feedback without logging in, encouraging honest responses.
Turn retail feedback into insights
From in-store QR codes to online reviews, Backsy captures and transcribes customer feedback for easy analysis.
Get Started